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PRODUCTS DELIVERY:

SteffBoutique offers to sell products that are in stock or products that may be available on order. If our product is not available on the site, you can send us a notification via email at shop@stefitex.ro or at stefitex@stefitex.ro. We will help you to place an online order and notify you in a maximum of 48 working hours on the time of delivery.

Delivery is possible both in Romania and abroad. SteffBoutique may contact customers to confirm their orders before the delivery proper.

In Romania delivery will be assured by the Romanian Post or to any courier company that will have the optimal solution with an affordable price for the customer. For orders abroad we will choose the safest and least expensive delivery option.

Order processing may take up to 1-3 days for products in stock and up to 5-7 working days for those not available in stock.

For more details on transportation, please contact us at:

Tel: 0040 232 211 000

Mobile: 0040 744 552 574

E- mail: stefitex@stefitex.ro

 

Orders delivery is made within 1-3 days for Romania, and no more than 5 days for abroad addresses.

If the customer cannot be found at the given address and during the agreed timeframe, the courier will come again, only after he manages to schedule once again. If the order cannot be delivered, the customer will bear the cost of a new supply, regardless of the value of ordered products.

When the customer receives the products s/he must give her/his consent that the goods arrived in good condition, and the proof is the customer's signature on legal tax documents accompanying the order. Upon delivery please check the integrity of the product, and make sure that it is packaged, and accompanied by an invoice. Any claim that will occur later is out of the responsibility of SteffBoutique. The Sale - Purchase Contract consists of the Invoice, according to the Romanian legislation. When signing for receipt of the shipment, the buyer agrees to the fact that s/he has received the product or products and that these are in accordance to her/his needs and command.

Steffboutique may delay or cancel the products delivery for reasons beyond us (natural causes, war, riots, actions of the Romanian state). The damage is reduced to the amount received after the customer’s order.